Major Grocery Chain Struggles To Survive Amid Wave Of Thefts

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from ZeroHedge:

A grocery chain which operates primary on the East Coast says it’s taking measures to stay in business amid rampant retail theft and crime across the US.

Giant Food, which operates over 160 locations across DC, Delaware, Maryland and Virginia, has begun restricting entry and exit points, beefing up store security (some armed), displaying fewer high-dollar items on shelves, and reducing the number of self-checkout items, company CEO Ira Kress told the Washington Post.

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Ira Kress, president of Giant Food, says his company has taken some actions in an attempt to deter shoplifting. (Jahi Chikwendiu/The Washington Post)

According to Kress, retail theft has increased “tenfold in the last five years,” which is not “an understatement,” while violence has “increased exponentially.”

“The last thing I want to do is close stores,” Kress continued. “But I’ve got to be able to run them safely and profitably.”

According to Kress, the nature of shoplifting has changed such that more and more retailers are simply allowing it – like Lulu Lemon, which recently fired two employees for calling the police on repeat looters.

“We used to chase shoplifters,” said Kress. “And you’d get the product back, and nobody would ever fight you.”

“I didn’t worry about somebody pulling a knife or gun on me [40] years ago,” he said.

The trend, which industry experts say is in its beginning stages, could foreshadow a further emptying of downtowns already wounded by the pandemic. Although retail vacancy rates for dense urban centers have been declining over the past decade, figures from real estate data firm CoStar show the numbers inching up in some cities. -WaPo

“For the big box and the grocery [stores], which are trying to optimize a single-digit margin, it is very difficult to operate, and you will see more and more exits happening,” said Lakshman Lakshmanan, senior director in Alvarez & Marsal’s consumer and retail group. “We’re seeing the highest level of organized retail crime and theft ever.

According to Kres, thieves have moved from swiping cigarettes to other goods.

“It’s continued to escalate,” he said. “So now it’s Tide and Dove and razor blades and Olay, or roasts or shrimp or crab legs.

According to the retail federation, incidents of organized retail crime increased in 2021 by an average of 26.5% – with store owners blaming organized retail crime for around half of the $94.5 billion lost that year due to retail shrink (stolen merchandise).

Other retailers taking similar measures

According to the report, REI – which will close its Portland, OR location next year after nearly two decades, spent over $800,000 in 2022 on additional security at that location alone. This included new windows with security glass, around-the-clock patrols, better outdoor lighting and a new security camera system, per the Post.

While Foods has gone so far as to place fliers on shelves instructing customers to find an employee to retrieve alcohol and expensive supplements and other high-value merchandise from the back.

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