by Cassie B., Natural News:

A class action lawsuit has been filed in California against the insurance company Cigna alleging that they used an algorithm to review and ultimately reject hundreds of thousands of health insurance claims filed by patients. In many cases, doctors approved the denials without taking the time to review each individual case.

According to the suit, this is a violation of a California state law requiring insurers to carry out a “thorough, fair and objective” investigation into every claim. Instead of giving each case the individual attention it deserves, the company trusts its PxDx algorithm, which they use to help reduce their labor costs by decreasing the amount of time doctors need to spend looking at each claim. It also saves them significant money by denying so many claims.